Module 1: Video Viewing Assignment 1 - A Patient Story

Module 1: Video Viewing Assignment 1 - A Patient Story

Module 1: The Louise Batz Story


Introduction.  We start this module with a story of Louise Batz, told by her daughter, about medical errors. This video serves as an example of patient stories about medical errors, and about positive responses to improve patient safety.

Expectations. This is an assigned video and you are required to submit your reflections after watching the video. Click the video link below to watch. Then click the link “Submit Assignment” ABOVE, to show the submission area. You can write your reflections in a file and then copy and paste, or write directly into the space provided. Do not forget to submit.

Use the following questions to write down your reflection (300 words or less. Use APA format if citations are included in this and all video reflection assignments).

  • Is it normal for most patients and families to expect safe care in a hospital?
  • What do you think as primary causes of the adverse outcome?

Grading.  A rubric is provided to explain the criteria for points and how you are graded.  

VIDEO LINK: Luise Batz Townsend. The story of Louise Batz [Internet]. 2015 [Cited 2 February 2018]. Available at https://youtu.be/b-MR5ircnYk